Norfolk and Waveney Mental Health NHS Foundation Trust Pharmacy
Pharmacy, Hellesdon Hospital, Norwich
NR6 5BE
http://www.nwmhft.nhs.uk/Pharmacy/

Pharmacy Director
Prof. Stephen Bazire
01603421317
steve.bazire@nwmhp.nhs.uk

Accessibility

This is page describes the accessibility and usability standards we aim to achieve to help you get the best out of using this site.

Accessibility toolbar

We have placed an accessibility toolbar at the top of every page of theis site. This allows users quick access to some of the accessibility tyools that they can use on this site. You can view a text only version of the site, link to free screenreader software, increase / decrease the font size and change the default language settings.

Text only and font resizing

Use the text only link in the accessibility toolbar at the top of every page to view a text only version of the site. You can also change the font size using the Standard Text | Large Text | Extra Large Text links.

Assistance with files

This site enable users to upload and download files in various formats. To assist you with accessing these files we have listed below of commonly used file types and links to the appropriate readers.

Links to accessibility references, software and services

To help you get the best out of using this site we have listed below links to accessibility references, software and services.

Accessibility references

Accessibility software

  • JAWS, a screen reader for Windows. A time-limited, downloadable demo is available

  • Home Page Reader, a screen reader for Windows. A downloadable demo is available

  • Lynx, a free text-only web browser for blind users with refreshable Braille displays

  • Links, a free text-only web browser for visual users with low bandwidth, and

  • Opera, a visual browser with many accessibility-related features, including text zooming, user stylesheets, image toggle. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems.

Accessibility services

  • Bobby, a free service to analyze web pages for compliance to accessibility guidelines. A full-featured commercial version is also available.

  • HTML Validator, a free service for checking that web pages conform to published HTML standards.

  • Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.

  • Lynx Viewer, a free service for viewing what your web pages would look like in Lynx.

Standards compliance

We aim to ensure that this site complies with relevant accessibility criteria, such as the W3C Web Content Accessibility Guidelines. We will provide equivalent alternatives to auditory and visual content. We will also ensure that text and graphics are understandable when viewed without color. We will use markup and style sheets, ensuring that tags are used for main titles, tags for subtitles (and so on), with presentation being handled through the appropriate usage of stylesheets.

Visual design

We use style sheet technolog for visual layout. This is an efficient way of working that helps us to organise and update websites in the easiest way.

We ensure that the use of tables for layout is kept to a bare minimum, as evidence strongly suggests that tables are less user friendly.

We use only relative font sizes, compatible with the user-specified "text size" option in visual browsers, to help make sure the text is as easy as possible to read.

We aim to ensure that if a user has a browser that does not support stylesheets, then the content of each page should still be readable.

Image use

We aim to include textual alternatives for image content. These are known as alt tags. Using these ensures that people using screen readers who are often visually impaired are also made aware of the pages image content.

Main pharmacy contact points

Main Trust switchboard in Norwich, tel: 01603-421421
Dispensary and all enquiries, tel: 01603-421212, fax: 01603-421365
Pharmacy office tel: 01603-421319
Medicines Information tel: 01603-421212
Unthank Road pharmacy tel: 01603-750031
Deputy Director and Clinical Pharmacy Manager John Hunter, tel: 01603-421364

Opening hours:
Main pharmacy open Monday to Friday: 8.30-16.30 (open at 9.15 on Wednesdays for staff meeting)
Unthank Road pharmacy tel: 01603-671917 open 9.15-12.00 Monday to Friday, also Tuesday and Wednesday afternoons for dose assessments.

Service objectives:
The pharmacy service to Norfolk and Waveney Mental Health NHS Foundation Trust has five main aims:

  1. Efficient drug distribution and purchasing
  2. Provision of accurate and independent education and information about medicine therapy to service users and carers
  3. Information and education for Trust and other professionals, and voluntary helpers
  4. Clinical activities to help ensure the optimum use of drug therapies
  5. Medicine management to ensure the most cost-effective use is made of resources